As a result of the situation created by the coronavirus epidemic, Adrem Link has restricted activities that involve access to private property and direct interaction with Distribuție Oltenia consumers in order to read electricity meters. Therefore, in the next period, the company will read the index by telephone, contacting directly the consumers in the area served by Distribuție Oltenia.
A team of readers with experience in the field will be available to household customers in urban and rural areas and will help them correctly read the figures according to the type of meter. If a consumer is not available, he will be contacted later.
The entire meter reading process is carried out through a very well-developed structure – a high-performance IT system – so that the readings are made accurately, in support of our customers. Based on the meter index registered and validated, the supplier will subsequently issue the invoice for the consumption.
Further, our main priority is to protect the health of employees, customers, their families and the communities in which we operate. In order to achieve this goal, we assure you that we comply with all measures regarding the conduct to prevent the spread of the virus, through training, permanent information and adaptation to the current context.